Refund Policy
Last updated: August 2026
Our Commitment
A 30-day return window from the delivery date.
Eligibility
Items must be unused and in original packaging, and proof of purchase is required. Some items may be excluded (noted on the product page).
How to Start a Return
Email mapleessentialsstore@gmail.com with your order number and reason. We respond within 24 business hours.
Refunds
Issued to the original payment method within 5–10 business days after inspection and approval.
Damaged / Defective Items
Contact us within 7 days of delivery with photos for a free replacement or full refund.
Return Shipping
The customer's responsibility unless the item is defective or the error was ours.
