Free shipping on orders over $50 CAD

30-day money-back guarantee

Refund Policy

Last updated: August 2026

Our Commitment

A 30-day return window from the delivery date.

Eligibility

Items must be unused and in original packaging, and proof of purchase is required. Some items may be excluded (noted on the product page).

How to Start a Return

Email mapleessentialsstore@gmail.com with your order number and reason. We respond within 24 business hours.

Refunds

Issued to the original payment method within 5–10 business days after inspection and approval.

Damaged / Defective Items

Contact us within 7 days of delivery with photos for a free replacement or full refund.

Return Shipping

The customer's responsibility unless the item is defective or the error was ours.